About China Post
China Post is a state-owned enterprise offering official postal services in China. The Corporation shares its office with the government agency State Post Bureau which regulates China’s postal industry theoretically, including the corporation.
China Post is responsible for all mail and carrier services within mainland China, including delivering mails and packages from China to other countries. China Post also circulates newspapers, journals, books, and issues stamps.
China Post also provides express delivery and logistics services to individuals and businesses. In addition, it is a reliable agency for confidential correspondence communication or financial documents carriage. Numerous postal agencies and other businesses that are approved by the state of China are also under the management of China Post.
Can You Get Coronavirus From a Package Delivered From China?
It is totally safe to receive mail or packages from China. The COVID-19 outbreak caused by coronavirus from China created a huge concern over the safety of getting shipment from China. However, according to our current understanding about this new virus, it is proven that it cannot be transmitted over a long-distance shipment; there is no risk in receiving parcels or packages from China.
Infection happens via droplet, fecal-oral and direct contact with COVID-19 patients. The ideal environment for the virus to survive is a cold and humid environment around 0 Degree Celsius. It will also die soon once leaving its hosts (i.e. the human body).
FedEx Advanced Tracking is one of the most accurate and powerful tools for parcel tracking. This service gives real time tracking updates on the parcel’s date and time, along with smart intelligence on the predicted route of the package’s transit route and other related insights.
For that reason, there is no chance the recipient can get infected with Coronavirus even if the sender is infected. Regarding animals and animal products from China, there is no evidence from the CDC (Centers for Disease Control and Prevention) that it poses a risk. However, these products should meet certain requirements of the destination country in order to be imported. Parcels, packages, and mail from China are safe under the current circumstances.
How to Send Parcels to Foreign Countries by China Post?
Here’s how to send parcels to foreign countries by China Post:
- Get your items ready - if the items are new, please remove the packaging and tags or it might be taxed.
- Go to a China Post branch that provides international shipping services. Ask a Chinese-speaking person to tag along with you if needed.
- Some items are forbidden by China Post - put your items in an unsealed box for inspection before sealing it with tapes from the post office.
- There are various delivery methods for you to choose from at China Post with different shipping duration and postal fees.
- Fill in the Dispatch Note as instructed. The information provided should be in English; do not miss out on the contact details.
- Refrain from disposing the receipt as it might come in handy if delivery exceptions happen.
How Long Does It Take to Ship via China Post?
It is hard to determine how long it takes to ship from China as it depends on the delivery method you choose and the destination. Normally, international parcels can be delivered between 15-60 days via China Post. Packages sent through China Post’s economic service might take up to 3-6 months to get to the recipient.
Please refer to China Post’s estimated delivery times for different services below to get an idea of which method will meet your needs:
- For Air Parcels:
For Surface Air Lift (SAL) Parcels: 30 – 60 Days
For Surface Parcels: 60 – 120 Days
There are various delivery methods for you to choose from at China Post with different shipping duration and postal fees.
Fill in the Dispatch Note as instructed. The information provided should be in English; do not miss out on the contact details.
Refrain from disposing the receipt as it might come in handy if delivery exceptions happen.
- To China Neighboring countries: 7 – 15 Days
- To European and American countries: 10 – 30 Days
- To other countries and regions: 15 – 40 Days
Why Can't I Track My China Post Package?
There are several possible reasons for these issues:
- Your package hasn’t been shipped
- China Post's parcel tracking hasn’t been updated. Normally, the tracking information is only available after 2-3 days
- Your type of package is not eligible for China Post's tracking service
- Only the seller has the right to track packages from China
- Your China Post tracking number is fake or has expired. In this case, you can check again after a week or contact the seller for an explanation.
If the tracking result shows as “Logistics order creates” or “Order Information Received” for several days with no further updates, it is because the seller hasn’t shipped or the parcel hasn’t been collected yet. You should urge the seller to send it as soon as possible. If the tracking status still doesn’t change after a week, it might be a scam or fraud. You can consider filing a case to get a refund in time.
How Do I Track a Package From China?
To learn how to track a package from China, you will need an active tracking number. This number will help you to track packages with China Post anytime.
If you are a buyer who purchases goods from an online store in China, the tracking number is usually shown in the order or package info pages on the online shopping platform. If it is hidden, you can contact the seller to ask for a tracking number. In case you are the sender, China Post staff will provide you with the tracking number.
After getting your tracking number, go to the China Post tracking page at https://www.chinapostaltracking.com/package-tracking/ and type the number in the relevant search box. Your package status will be shown; the tracking page will help you with China parcel tracking, China mail tracking, China post EMS tracking, China post air mail tracking, etc.
Where Can I Find the Tracking Number?
To track packages from China, you will need to get the tracking number associated with your package. If you are the sender, the tracking number will be given to you by China Post officers after filing the Dispatch Note.
If you are the recipient, please ask the sender for a tracking number to stay updated on your package status. If you made an order online from China, you can find your tracking number along with your order information in your account. You should contact the seller for a tracking number if you are unable to find it.
How Do I Change the Parcel Address for China Post?
Unfortunately, China Post is unable to change your shipping address once the parcel has been shipped. If your parcel hasn't been shipped, you can always contact your seller to revise your parcel address before they hand it to the post.
To know where your parcel is, go to the China Post parcel tracking page and fill in your parcel tracking number. If no status is shown, it is likely that the seller has yet to ship it. Otherwise, you are unable to change your address anymore.
In this case, you have to check your parcel status often in order to not miss it. Once it arrives in your country, you can reach out to the local post to ask them to deliver it to your new address. This service is available in some countries but they may charge additional fees. Alternatively, you can request for China Post’s local warehouse address and collect the parcel personally.
What is China Post’s International EMS (Express Mail Service)?
China Post EMS or International EMS (Express Mail Service) is the largest express service provider in China. The China International EMS is a delivery service offered by China Postal Express & Logistics and other foreign operators. This service is available for delivering documents and materials, urgent letters, financial bills, samples and all kinds of merchandise from and to other countries with high reliability within 3-7 working days.
There will be a weight limit applied to the parcel shipped by International EMS, depending on the destination, ranging from 20kg to 40kg. The shipping rate also differs by location and weight.
Does USPS Track China Post?
USPS is the United States Postal Service. It is an independent branch of the federal government responsible for providing postal services in the United States. In order to track China Post packages with USPS tracking, the destination has to be the US. If you are sending parcels to other countries, use the China Post tracking tool or Parcel Monitor’s tracking for China Post.
You can track China Post EMS, Register Airmail, ePacket and Sea/Air combined parcels from China to the USA via USPS. Parcels shipped using China Post Ordinary Small Packet and China Post Direct Xpress Mail Parcel cannot be tracked on the USPS tracking tool. It means that you can find parcels with China Post tracking number in these formats on USPS:
How Long Does it Take to Receive Parcels From China Post?
The delivery time depends on the type of service you chose - standard postal service or express service. The coronavirus pandemic caused serious delays in China Post parcel shipping, especially from March to June 2020. But since July 2020, the delivery pace has been dramatically boosted. To know how long it takes to ship from China, you can estimate this from the delivery times last year.
It takes an average of 20-30 days for parcels to be delivered from China to countries in Asia, Europe, 30-60 days to countries in America; and longer for countries in Africa and other countries where the postal infrastructure is less developed. Parcels to developed countries generally take a shorter time to be delivered. Many shipments to Japan, the US and Europe take only 10-15 days.